IT in Hotels and Resorts Essay Example | Topics and Well Written Essays - 1500 words

IT in Hotels and Resorts - Essay ExampleTo enable us to come to a conclusion whether IT is a leniency in disguise for hotels else if it is destroying the service within hotels, it is important that the benefits and drawbacks of IT in the cordial reception sector are discussed. The next section focuses on the benefits and drawbacks of IT on the hospitality sector. engineering science is shaping our world. It has become a part of everyones lives and it rules almost every action of ours. The hospitality application being such a massive industry also needs to be aware of the juvenilest technological developments. Every year there is an sheath held called HITEC the worlds best and unbeatable hospitality technological event This event is for all hoteliers to meet up with their fellow hoteliers and to attend sessions held by industry experts. These sessions that are held are to help attendees learn the basics and make them assured buyers. The main idea of the event is to give hotelier s an exposure to the latest technologies, products and services from over 300 companies. The event is generally held somewhere between mid to late June. This years even has brought about a very interesting innovation was addressed, the progressive hotels are now willing to engage online and trying their best to chance on as many customers as possible and make their stay as comfortable as possible(Mce, 2008).There have been several technological developments in the hospitality sector. Some of these developments go unnoticed by customers since they are mainly used for management purposes and operational purposes. However there are a lot of otherwise developments which can be appreciated by the customers since it directly relates to customer experience. The developments have been many, from changing of a regular door key to a key card, to execution of instrument of Customer Relationship Management (CRM) systems to ensure complete comfort for the customer (Schweisberger & Chatterjee, 2001). It is very clear that technology has in